Quality Statement

Quality is important aspect of our business because we value our customers. We strive to provide our customers the quality of rice which meet and even exceed their expectations. We are committed to continuous improvement and have established a Quality Management System. We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business:

  1. Regular compilation and analysis of customer feedback
  2. A customer complaints methodology
  3. Selection and performance monitoring of suppliers against set criteria
  4. Training and development for our employees
  5. Regular audit of our internal processes
  6. Measurable quality objectives which reflect our business objectives